Privacy notice

What we collect

• Booking details: the parent’s name, email, phone or WhatsApp number, country and time zone, and each child’s first name, age, Arabic level and preferences.
• Your parent account: your email and the details you add. Sign-in codes are stored only in scrambled (hashed) form and expire after 10 minutes.
• Messages you send to the team and messages sent through the contact form.
• Class records: attendance, lesson progress, stars, badges and teacher notes about your children.
• Payments are handled by Stripe. We never see or store your card number; we keep the payment status and amount.
• Security: to stop abuse we keep a scrambled (hashed) version of your IP address.

Why we use it

We do not sell your information and we do not use it for advertising.

• To arrange the free trial, the classes and the teachers you ask for.
• To send booking confirmations, class reminders and replies to your messages.
• To take payment for the plans you choose.
• To keep the website and your account secure.

Children

Children do not create accounts. A parent or guardian gives us their child’s details when booking, and can ask us to correct or delete them at any time.

Cookies

We do not use advertising or analytics cookies. Stripe’s payment page sets its own cookies to process payments safely.

• masar_session: keeps you signed in to your parent account (set only when you sign in).
• NEXT_LOCALE: remembers your language.
• currency: remembers the currency you chose on the plans page.

Services we use

These companies process information only to provide their service to us.

• Supabase: stores our database.
• Stripe: processes payments.
• Resend: sends our emails.
• Our hosting provider: runs the website.

How long we keep it

We keep your information while you have bookings or an account with us, and afterwards only as long as accounting or legal duties require. Old sign-in codes are deleted automatically.

Your choices

To make a request, write to us from the contact page or from your parent account.

• See the information we hold about you and your children.
• Correct it: you can also edit your details in your parent account.
• Ask us to delete it.